Vision:
By extending modern telecommunication infrastructure to the village level throughout Bangladesh, to keep BTCL in the leading position in the development of the country's telecommunication infrastructure and develop BTCL as an efficient organization providing modern telecommunication services.
Mission:
Providing affordable and quality telecommunication services by introducing institutional development and modern technology
Expansion of telecommunication network to provide modern information technology services to people in remote areas of the country.
Improving the quality of customer service
Meeting the needs of telephone and internet
Infrastructure development and institutional capacity building
Fundamental changes in development planning
Introduction of modern marketing system
Development of revenue collection management
Planning and Implementation: Cabinet Division, A2I, BCC, DoICT and BASIS